WARRANTY & CLAIMS

Need Help with a Warranty?

Most commercial kitchen equipment includes a manufacturer warranty. If you’re experiencing an issue, we’ll help point you in the right direction so you can get it resolved quickly.

Warranty Support

Claim Process

Authorized Service

Expert Guidance

THE PROCESS

How Warranty Claims Work

Warranties are handled by the equipment manufacturer, but SFS Equipment can help guide you through the process.

1

Locate Your Equipment Info

Find your equipment model number and serial number. These are typically located on a label on the unit itself and will be required when submitting a warranty claim.

2

Contact the Manufacturer or Service Provider

Reach out to the equipment manufacturer directly or their authorized service provider. Use the manufacturer warranty links below to get started quickly.

3

Submit Your Warranty Claim

Complete the manufacturer’s warranty claim or service request form. Have your model number, serial number, and purchase date ready to expedite the process.

Not sure where to start? Our team can help. If you're unsure which manufacturer to contact or how to proceed, reach out to your local SFS Equipment team for guidance.

Need a Replacement Part? Order Directly Through Partstown.

NEED ASSISTANCE?

Not Sure Who to Contact or How to Proceed?

Reach out to your local SFS Equipment team. We can help identify the manufacturer and guide you through the next steps.

Important Information

Call your nearest SFS location

Superior, WI

Mon-Fri: 7am-6pm · Sat: 8am-4pm

Rhinelander, WI​

Mon-Fri: 7am-6pm · Sat: 8am-4pm

Maple Grove, MN

Mon-Fri: 7am-6pm · Sat: 8am-4pm

Fargo, ND

Mon-Fri: 7am-6pm · Sat: 8am-4pm